You added an exclusion tag to a listing in OwnerRez, but the listing count has not dropped and the listing still appears on your website.
Why this happens. Exclusion tags are applied per listing during the sync that runs after both the tag and the setting are in place.
What to check. Make sure the tag name on the listing in OwnerRez exactly matches one of the names in the connection’s exclusion-tag setting, including spelling and capitalization. Extra spaces around commas are fine.
Once a sync completes, the excluded listing shows as inactive on the connection and disappears from your website. You can trigger a manual sync, or if you prefer not to, the hourly automatic sync picks up the change as well.