AI Concierge lead notification email recipients

You set who receives lead notification emails in the Chatbot tab of your AI Concierge settings.

1. In WordPress admin, open AI Concierge settings.
2. Click the Chatbot tab. It is in the left settings sidebar, between Concierge and Live Concierge.
3. Scroll down to the Recovery & Outreach section heading.
4. Set Lead Notification Email. Enter one address, or enter several addresses separated by commas to notify a whole team. If you leave it blank, notifications go to the site admin email.
5. Optionally, set Lead Notification From Address just below it. Use a branded sender on your own domain, for example a dedicated concierge address, so replies go straight back to the guest. It must be an address your site is allowed to send from.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.