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Blank password-reset emails from the Guest Dashboard

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When a guest requests a password reset from the Guest Dashboard lost-password page, they receive an email with no content.

Why this happens. The lost-password email template in WordPress is empty. The body must include the {{ password_reset_url }} tag, or the reset link never appears.

How to fix it.

  1. Go to HomeRunner → Settings → Emails and open the Lost Password section.
  2. Fill in both the Subject and Body (HTML) fields, making sure the body includes {{ password_reset_url }}.
  3. Save the template.
  4. Have your guest request a fresh reset from /guest-dashboard/?section=lostpassword using the email they booked with.

A working minimal template uses the subject Password Reset Requested and this body:

“ <p>Someone has requested a password reset for the following account:</p> <p>Email: {{ user.email }}</p> <p>If this was a mistake, ignore this email and nothing will happen.</p> <p>To reset your password, visit the following link:</p> <p>{{ password_reset_url }}</p> “

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.