Cancellation field overwritten by Guesty sync

Text you enter manually in the per-property cancellation field on the WordPress property edit screen is cleared on the next property sync.

Why this happens. Every property sync rewrites that field with data from Guesty.

What you can do. To set a cancellation policy that persists, use one of these options:

1. For a site-wide policy, use HomeRunner > Settings > Reservation.
2. Store the policy text in a Guesty custom field and configure HomeRunner to read from that field.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.