The AI Concierge greets your guests, but every message they send comes back with an error or a "can’t find that" response.
Why this happens. The cause is almost always a spending limit on your OpenRouter account. This is not a search or property-data problem, and it does not mean the plugin or your license is broken.
What to check.
- Account credit balance. If your account has run low or empty, add credit at openrouter.ai under Settings → Credits. Turn on auto-recharge to keep it from running dry.
- Per-key monthly spending limit. Each API key can have its own monthly cap. If your key has reached that cap, raise or remove the limit at openrouter.ai under Settings → Keys.