Using an AI assistant? Every article is available as Markdown: add .md to any doc URL, or start from llms.txt.
PluginHomeRunnerDashboardHomeRunner AI ConciergeHomeRunner ToolkitHomeRunner Conversion KitHelp Center
How To
- Design Property Details Page With Elementor Pro
- Customizing Property Details Pages
- Guesty Add-ons & Upsells Setup Guide
- Setting Up Your Local Recommendations Guide
- HomeRunner CSS Class Reference
- Managing the Amenities Filter in Explorer
- Setting Up the Location Filter in the HomeRunner Search Bar
- How to Control Property Visibility on Your Website
General
- Conversion tracking event reference
- How conversion tracking works on HomeRunner
- Managing Your Booking Window (How Far Out Guests Can Book)
- SEO, AEO, and GEO: How HomeRunner Gets Your Properties Found
- HomeRunner Add-on Pricing
- Creating Stripe Restrict Key for HomeRunner
- Reservation methods
- How to Configure Google Tag Manager to Forward eCommerce Events to GA4
Managing Feed
Changelog
Changelog
Trust & Social Proof
Changelog
Booking engine and checkout
- ”From” price on listing cards
- ”Invalid checkout link” on every booking
- 500 error when booking one property
- Abandoned cart data for third-party email systems
- Abandoned cart handoff to SendSquared
- Abandoned cart recovery emails not sending
- Abandoned carts with no dates or revenue
- Abandoned-cart records showing today’s date
PMS connections and sync
- Abandoned MercadoPago bookings blocking calendar dates
- Accounting connector mismatch on Hostaway bookings
- Active Guesty listing missing from site
- Active Guesty property not showing on website
- Add-on missing for one Guesty listing
- Adding custom amenities from Guesty
- Adding new tags for new regions
- Adding new tags: naming and duplicates
Setup and plugins
- ”Starting at” price lower than calendar rates
- ”Starting at” price lower than PMS rates
- ”Starting at” price on property cards
- ”Talk to a person” without Slack connected
- /llms.txt returns 404 with AI Booking Channel
- 3D Tour button with multiple Guesty accounts
- Abandoned cart email button keeps default color
- Abandoned cart reminder banner not showing
Theme and design
- ”Show description text on cards” is greyed out
- ACF Pro bundled with HomeRunner
- AI Concierge button overlaps buttons on mobile
- AI Concierge chat field looks squashed
- AI Concierge opens after a mobile search
- Amenities or pet friendly filter not showing
- Amenity icons blank or missing
- Amenity icons in the Show All list
API and data
- ACF fields missing from the API response
- Adding a HomeRunner agent link to Claude Code
- AI Agents JSON snippet in Claude Desktop
- AI Concierge chatbot stopped appearing
- API settings error: platform ID not associated
- Availability keeps going out of sync
- Booking revenue missing in Google Analytics
- Business restriction error when getting quotes
General
- Ad bookings show no campaign name in reporting
- Adding your own rates in Google Business Profile
- Agent access for AI assistants
- AI assistant shows the wrong listing photo
- AI Booking Channel reads: the “other” bucket
- AI Concierge activity and booking reports
- AI Concierge chips show lowercase cities and months
- AI Concierge handoff for unanswered questions