If your property page shows a short one-liner at the top instead of your full description, the description did sync.
Why this happens. Guesty splits listing copy into a short Summary and several longer description sections: Space, Neighborhood, Access, Notes, and Transit. HomeRunner maps the Guesty Summary into the top of the property page. The longer sections render further down, inside the full description panel, which is reached with the Show More button. A one-liner at the top usually means the Guesty Summary field is short, not that the description is missing.
What you can do. You have two options:
- Write a longer Summary in Guesty if you want more text at the top of the page.
- Ask support to point the top excerpt at your full description sections instead of the Summary.
If the longer sections are also blank on the page, check that they are filled in on the Guesty listing itself. The page only renders sections that have content.