When you build a manual quote in the Guesty multi-calendar, the total can differ from the price your HomeRunner website shows for the same stay.
Where the website price comes from. The website price comes directly from Guesty’s booking-engine API: nightly rates for the selected dates, any rate markup configured in your Guesty account, extra-guest and cleaning fees, and taxes. The website does not compute its own price on top of Guesty.
Why the manual quote can differ. There are two reasons.
First, the Accommodation fare box in the manual panel can be pre-filled higher than the sum of the nightly rates shown on the calendar. If the panel shows a note like Includes 3 additional fees under the fare, click into it to see which fees Guesty has bundled into the fare. If a fee bundled into the fare (for example, the cleaning fee) is also listed separately under Fees, the manual quote counts it twice. Guesty support can confirm the fee configuration for your account.
Second, a percentage-based CC Processing Fee configured in Guesty applies to reservations created and charged through Guesty itself. Guesty does not include it in booking-engine quotes, so your website checkout does not show it. This part of the difference is expected behavior.
To reconcile the two quotes:
- Check the fare box against the calendar’s nightly rates for the selected nights.
- Review the contents of the Includes N additional fees note.
- Check whether a CC processing fee appears on the manual quote.