If your site is connected to Hospitable, guests leave your website to complete checkout.
Why this happens. With Hospitable as your PMS, checkout always runs on Hospitable’s hosted booking page (booking.hospitable.com). There is no version of Hospitable’s booking engine that can be embedded inside your own website.
What your site does. Your property page collects dates and guest counts, then hands the guest off to Hospitable for payment.