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Renaming rate plans in the booking engine

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If guests see your internal PMS rate plan names in the booking engine, you can replace them with commercial names.

  1. In WordPress, go to Toolkit > Rate Plan Control.
  2. Add one override per plan family.
  3. In the Rate Plan Name (PMS) field, enter the text that identifies the plan in your PMS (for example ‘NON REFUNDABLE’, ‘Flex’, ‘EARLY DEAL’, ‘STAY 7’).
  4. In the Display Name field, enter what guests should see (for example ‘Non-refundable rate’, ‘Flexible rate’, ‘Early booking deal’, ‘Weekly deal’).
  5. Set Match Type to Contains.

Matching is case-insensitive, so one override per plan family covers all building or unit code variants. You do not need a separate override for each building.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.