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Guesty deposit and balance charge timing

When you use Guesty, Guesty decides when the deposit and balance are charged, not your HomeRunner website.

How it works. At checkout, your HomeRunner site passes the guest’s card to Guesty with the reservation, through the Stripe account connected in Guesty (Financials, Payment processors). The auto-payment rules on each listing in Guesty then decide when the card is charged. With a 50/50 rule, the deposit is charged at booking and the balance is scheduled for about 30 days before arrival. When check-in is less than 30 days away, both payments are charged at booking.

Changing the schedule. To change when payments are charged, edit the listing’s auto-payment settings in Guesty.

Cancellation wording. The cancellation wording shown at checkout is set separately in the HomeRunner reservation settings in WordPress. Keep it in line with your Guesty payment schedule.