Google Map not loading on property pages

If the Google Map on your property pages shows a grey box or does not load, Google Maps reports the specific reason in the browser console.

To find the error:

1. Open the property page.
2. Press F12, or right-click and choose Inspect.
3. Open the Console tab.
4. Look for a line beginning Google Maps JavaScript API error:.

What the error means. The most common error is BillingNotEnabledMapError. This means your API key is installed correctly, but your Google Cloud project needs an active billing account attached. Other error codes, such as RefererNotAllowedMapError, ApiNotActivatedMapError, or InvalidKeyMapError, point to different issues with key restrictions, API activation, or key validity.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.