Guest phone numbers missing the country or area code

The checkout has a ‘Format Phone Number’ setting in HomeRunner Settings, on the checkout/reservation tab. When it is off, the checkout passes the number exactly as the guest typed it, with no country code prepended. Turn it on and the phone field will show a country selector and send the number in international format, for example +1 for the United States. Also check the preferred countries list for the checkout: the first country in that list is the default the phone field opens on, so put your home country first to ensure local numbers are formatted correctly.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.