The Pets option in the Guest Picker appears only on properties marked pet-friendly. The highest number of pets a guest can select comes from one of two places.
How the maximum is chosen. The Guest Picker checks these in order:
- A per-property maximum synced from your PMS, when your PMS provides one.
- The account-wide Max pets setting in Toolkit Hub under Guest Picker.
If neither is set, a value of 0 means no limit, so guests can select any number of pets.
If your PMS does not send a pet maximum. Some PMS integrations, including Guesty, do not send a per-property pet maximum. On those accounts the account-wide setting is the one that applies. Set Max pets to match your policy (for example, 2). You can also enable the pet notice text shown in the picker.