When you open the Where dropdown in the search bar, it shows ‘No items found’ even though you have published properties with cities.
Why this happens. The Where dropdown does not list cities automatically. It only shows cities and locations you have explicitly selected in the HomeRunner Explorer settings. If none are selected, the dropdown has nothing to display and shows ‘No items found’.
How to fix it.
- In WordPress admin, open the HomeRunner Explorer settings.
- Find the term selectors for City and Location.
- Select the cities (and locations, if you use them) you want guests to filter by, then save.
- Reload a page with the search bar and open the Where dropdown.
Good to know. Only cities with at least one published property appear. The dropdown hides empty terms, so selecting 14 cities may render only 8 buttons if some have no published properties yet.
A city that exists on your properties but was never selected in the settings does not appear. If a guest cannot filter to a location you expect, check the selected-terms list before assuming the properties are misconfigured.
The same logic applies to the Type and Amenity filters, which have their own term selectors on the same settings screen.