Your site looks normal, but availability, rates, or bookings from Hospitable are no longer updating.
Why this happens. Your site connects to Hospitable using an authentication token that renews automatically in the background. If that renewal encounters a single error, even a temporary one, the system treats it as a permanent authentication failure and stops trying. The connection goes inactive, and your site stops receiving updated availability, rates, and bookings from Hospitable. This can happen silently: the site looks normal but is no longer in sync with your Hospitable account. If you notice stale availability, rates that are not updating, or bookings not flowing through, a broken connection is a likely cause.
What you can do. The fix requires reconnecting your Hospitable account through HomeRunner, which restores the token and brings the connection back to active. Contact support to check and restore the connection for you.