---
title: Hospitable sync stops after working for weeks
description: "Your site looks normal, but availability, rates, or bookings from Hospitable are no longer updating. **Why this happens.** Your site connects to…"
url: "https://homerunner.io/docs/why-does-a-hospitable-connected-site-stop-syncing-availability-and-rates-after-w/"
updated: "2026-10-27"
category: PMS connections and sync
---

# Hospitable sync stops after working for weeks

Your site looks normal, but availability, rates, or bookings from Hospitable are no longer updating.

**Why this happens.** Your site connects to Hospitable using an authentication token that renews automatically in the background. If that renewal encounters a single error, even a temporary one, the system treats it as a permanent authentication failure and stops trying. The connection goes inactive, and your site stops receiving updated availability, rates, and bookings from Hospitable. This can happen silently: the site looks normal but is no longer in sync with your Hospitable account. If you notice stale availability, rates that are not updating, or bookings not flowing through, a broken connection is a likely cause.

**What you can do.** The fix requires reconnecting your Hospitable account through HomeRunner, which restores the token and brings the connection back to active. Contact support to check and restore the connection for you.