When the HomeRunner verification tool reports no publishable key, checkout shows no card fields, your Guesty account has no payment provider connected.
Why this happens. HomeRunner pulls the payment processor configuration from Guesty. Without a publishable key from a connected provider, such as Stripe or Guesty Pay, the checkout cannot display card entry fields.
What to do.
- In Guesty, connect a payment provider under Financials / Guest payments / payment processing.
- Notify your HomeRunner contact so they can sync the configuration.