---
title: No publishable key, no checkout card fields
description: "When the HomeRunner verification tool reports **no publishable key, checkout shows no card fields**, your Guesty account has no payment provider…"
url: "https://homerunner.io/docs/what-does-the-homerunner-verification-tool-mean-when-it-reports-no-publishable-k/"
updated: "2026-10-26"
category: Booking engine and checkout
---

# No publishable key, no checkout card fields

When the HomeRunner verification tool reports **no publishable key, checkout shows no card fields**, your Guesty account has no payment provider connected.

**Why this happens.** HomeRunner pulls the payment processor configuration from Guesty. Without a publishable key from a connected provider, such as Stripe or Guesty Pay, the checkout cannot display card entry fields.

**What to do.**

1. In Guesty, connect a payment provider under **Financials / Guest payments / payment processing**.
2. Notify your HomeRunner contact so they can sync the configuration.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.