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Site still looks broken after a fix

Your site has been fixed and works for other people, but on your computer it still looks broken.

Why this happens. Your browser saved a copy of the broken file and is still using it. Websites tell browsers to store script and style files for a long time so pages load faster on repeat visits. If a file was broken when your browser first stored it, that broken copy stays. A normal reload does not replace it, because the browser sees the same filename and assumes it already has the file.

What you can do. A hard refresh forces the browser to download fresh copies of the files:

Mac: Cmd + Shift + R

Windows: Ctrl + F5

You can also confirm the site is fixed by opening it in a private or incognito window, which starts with no saved files.