The checkout page includes a Cancellation Policy section, but it only appears when there is policy content to display.
You can add this content in two places:
- Global setting: go to HomeRunner > Settings > Reservation and fill in the cancellation fields (full refund days and terms, partial refund days and terms). These render as dynamic lines such as "Free cancellation before <date>" based on the guest’s check-in date.
- Per-property setting: edit the property in WordPress and fill in the Cancellation Policy field. This text appears on checkout for that specific property.
Once either field is populated, the Cancellation Policy card appears on the checkout page above the agreement checkbox, so your guests can review it before paying.