Reply-to address and booking notice recipients

Guest replies to reservation confirmations and admin notices about new bookings are set on the same tab in your HomeRunner settings.

1. In WordPress admin, open HomeRunner, then Settings, then the Email tab.
2. Under General, set Email From Name to your property name and Email Reply-To to the inbox that should receive guest replies, such as your reservations or front-desk address.
3. Open the New Reservation section, find Admin Mail, and enter that same inbox (or a comma-separated list of addresses) in the Recipients field.
4. Do the same in Blocked Reservation and New Reservation Failed Payment if those notices are enabled.
5. Save the settings.
6. Use Send Test Mail on the same tab to confirm the headers are correct.

Older emails. Emails already sent keep the reply address they went out with, so guests replying to older confirmations still reach the previous address for a time. New confirmations use the updated setting immediately.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.