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Plugin update fails after licence is corrected

After support confirms your licence is sorted, a HomeRunner plugin update can still fail if WordPress is working from a stale cached list of available updates.

Why this happens. WordPress caches its list of available updates for around 12 hours. If you only reload the page, you may see the correct Upgrade Now button while the update itself still fails from the stale cache. Clicking Save License re-checks your licence against the HomeRunner server and refreshes that cached list.

What to do.

  1. In the WordPress admin, go to HomeRunner → License & Updates.
  2. Leave the licence key field exactly as it is and click Save License. Use Save License rather than just reloading the page.
  3. Check that you see ‘License activated’.
  4. Update the plugin as normal from the Plugins screen.