Sending booking activity to your CRM

You can send website booking activity, including abandoned carts, to your CRM.

Conversion Kit. The Conversion Kit’s abandoned-cart capture can post the guest’s first checkout step to a CRM form with the visitor’s tracking cookie attached. The activity then lands on the contact record your CRM is already tracking. A HubSpot adapter is available and is scoped per customer.

SendSquared. If you are evaluating CRM alternatives, SendSquared connects to HomeRunner directly. Direct bookings become CRM profiles through your PMS, and abandoned carts flow in automatically. More details on the SendSquared integration are at https://homerunner.io/integrations/sendsquared/.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.