Features such as the price-comparison widget and the Have a Question? button no longer appear on your site, and opening their settings shows Sorry, you are not allowed to access this page.
Why this happens. These features are provided by the HomeRunner Toolkit and HomeRunner Conversion Kit plugins. If they disappear suddenly, it is usually because one or both plugins were deactivated.
To restore them:
- In WordPress, go to Plugins and confirm HomeRunner Toolkit and HomeRunner Conversion Kit are both Active.
- If either shows as inactive, click Activate.
- Reload a property page. The features return once the plugins are active again.
If the plugins are not listed at all, contact support to restore them.