Booking notification emails not arriving

If a booking notification email from your HomeRunner site is not arriving at all, start with its settings.

Each HomeRunner email type has its own on/off switch in the plugin’s Email Settings screen. The switches cover the new-reservation admin notice, the blocked-reservation notice, the failed-payment notice, and the guest confirmation.

1. In Email Settings, confirm the switch for the missing notice is turned on.
2. Verify that the recipient address listed next to it is correct.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.