---
title: Booking notification emails not arriving
description: If a booking notification email from your HomeRunner site is not arriving at all, start with its settings. Each HomeRunner email type has its own on/off…
url: "https://homerunner.io/docs/a-booking-notification-email-from-my-homerunner-site-is-not-arriving-at-all-how/"
updated: "2026-10-26"
category: Setup and plugins
---

# Booking notification emails not arriving

If a booking notification email from your HomeRunner site is not arriving at all, start with its settings.

Each HomeRunner email type has its own on/off switch in the plugin's **Email Settings** screen. The switches cover the new-reservation admin notice, the blocked-reservation notice, the failed-payment notice, and the guest confirmation.

1. In **Email Settings**, confirm the switch for the missing notice is turned on.
2. Verify that the recipient address listed next to it is correct.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.
