If your website is connected to Lodgify and you reorder a rental’s photos, the new order may not appear on the rental page.
Why this happens. The photo order on each rental’s page comes directly from your Lodgify account. The website checks Lodgify about once an hour and displays each listing’s photos in the same order Lodgify has them. Lodgify is the one place where reordering sticks. Reordering photos on the website side or on Airbnb does not carry over to your rental pages.
Setting the photo order.
- Open the listing in Lodgify.
- Drag the photos into the order you want.
- Save there.
The website catches up within the hour.
If the order still does not stick. Save the new order in Lodgify, then refresh the page in Lodgify itself. If the photos jump back to the old order right there, the save is failing inside Lodgify, and that is where it needs to be fixed. If Lodgify holds the new order but your website still shows the old order a couple of hours later, contact support to have the sync checked.