Skip to main content
View Categories

Slow property pages and stalled plugin updates

After an emergency repair, you may notice that property pages take 3 to 5 seconds to load and that some plugins no longer receive updates.

Why this happens. WordPress identifies plugins by folder name. A plugin running from a renamed folder can no longer receive updates, so it stays frozen on an old version. Older Conversion Kit versions also set a session cookie on every visit. That cookie prevents page caching, so every property view becomes a slow, uncached render.

What to do. Contact support to correct the renamed plugin installs on your site. This is not something to do yourself from the WordPress admin. Support will:

  1. Deactivate the renamed copies.
  2. Install the current plugin ZIPs fresh. These install under the correct folder names and keep all settings, because settings live in the database.
  3. Verify that the new versions are active.
  4. Remove the renamed copies.

Once that is done, page loads drop back to normal cached speeds.