The Have a Question? form sends its emails to the address in the Conversion Kit’s Contact Form settings.
Why inquiries may not reach your team. Until that setting is saved, the form falls back to the WordPress site administrator email. On a managed site, this may not be your team’s inbox.
Changing the recipient.
- In WordPress, go to Conversion Kit, then Contact Form.
- Enter one or more addresses in Recipient Email(s), separated by commas.
- Save.
Every inquiry submitted through the button on any property page then goes to those addresses. The subject line is "Question about {property title}" unless you change the Subject Line setting on the same screen.
Entries are also kept in the Contact Form entries list in WordPress, where you can re-send them if an email is missed.