Updating the credit card on file

To change the credit card on file for your account, you use a secure card update link.

1. Contact support and ask for a new card update link.
2. Support emails you a personal link to the payment portal. The link is valid for 7 days.
3. Open the link and enter your new card details.
4. Submit the form.

Once you submit the form, the new card becomes the default payment method on your account and is used for all future charges. There is nothing else you need to do.

If you would also like the previous card fully removed from your account records, let support know and it will be removed.

Still stuck? Contact the HomeRunner team with your site address and what you tried, and we take it from there.