AI Concierge — Changelog

The concierge now tells guests when no single home sleeps their whole group and, on sites with Group Stays, points them to it. Also faster, safer searches behind the scenes.

When a guest submits a search description, the concierge now opens directly to the conversation instead of its home screen.

On pages that use Search Bar Pro, the concierge ask box now lives inside the search bar, and the separate ask section hides itself automatically.

Every settings tab now links straight to its matching help article on homerunner.io.

The concierge Home and Waitlist tabs have a lighter look, with property photos on each waitlist entry and links to the homes guests are watching.

The concierge widget now calls saved date alerts your Waitlist, with a refreshed tab design that matches your site colors. Typing in the chat no longer loses focus when a date picker is open on the page.

Smoother chat experience on phones, with more accurate replies when setting up availability alerts.

Stability and maintenance updates for the chat assistant.

The concierge widget can now learn its suggested starter questions from what your guests actually ask, with controls to preview the next set and remove any question you do not want shown.

Chat recommendations now include the property card, and chat links keep your guest's dates and party size when they open a property page. Searching from any page now hands off smoothly to the results screen.

The settings screen now opens with an overview of every tool, with status badges when something needs attention.

Stability and maintenance updates.

AI Concierge settings are now grouped into Search, Concierge, and System sections you can collapse and expand.

AI Concierge chat activity now appears in your site insights. This update also includes chat reliability improvements and a new attention pulse setting for the chat launcher.

The OpenRouter balance warning in your dashboard now clears within minutes after you add credit, instead of staying up for several hours.

The AI concierge can now list a guest's availability watches and cancel one on request. Plugin settings now include a quick search.

Fixed a display issue where some site themes could shrink the chat input box.

Reliability release. Fixes chat outages on large catalogs and adds clearer error handling.

Suggested questions now capitalize place and month names properly.

Added an AI Concierge shortcut to the WordPress admin toolbar.

Fixes a bug that caused the settings page to load blank on large property portfolios.

Additional safeguards to keep the property names the AI concierge mentions to guests accurate.

Chat responses no longer show internal reference codes in the text guests see.

Improved conversation accuracy so property names shown to guests always match the real listing, not marketing text.

Chat recommendations sound more natural and correctly link properties listed as name and location.

Added a link to the full setup walkthrough for the Live Operator Slack chat feature.

Chat recommendations now name and link the property directly, using guest-friendly language instead of internal terms.

Fixed Slack setup failing during Live Concierge onboarding for sites with long site names.

Adds a custom chat tab icon, uploaded from your media library.

Chat search now automatically focuses on the right listings area on pages with more than one search or grid on them.

Internal testing tools for the chat launcher. No change for site visitors.

Adds booking attribution reporting for links in AI-written property descriptions, showing which link clicks led to a booking.

Redesigned mobile experience for the chat launcher. The corner button is replaced by an edge tab that stays clear of other on-screen elements, and it no longer disappears behind full-screen overlays on some sites.

Refreshed the chat launcher animation and visual effects for a cleaner desktop chat experience.

Chat search gives clearer, more honest answers when a filter, like number of bedrooms, does not match anything available.

Redesigned the AI Concierge chat launcher and window with a more polished look and smoother animation, plus improved handling of pet-friendly search results.

Adds an admin setting to hide visitor identity details on chat notifications, and a badge showing when a chat visitor has booked with you before.

Adds a returning-guest indicator to concierge chat sessions, and fixes a bug that could create duplicate chat session records.

New chat conversations now include visitor details like location and device in the Slack notification.

AI chat now recognizes more of a property's amenities when answering guest questions, with further improvements still coming.

Guests searching a curated collection that has no availability now see alternative suggestions instead of a dead end.

Fixes a bug where saving certain settings could accidentally erase your AI Concierge API key.

Fixed a settings bug that could erase your AI search configuration, including your API key, when saving property page settings. If you saved that form recently, re-enter your API key and double check your settings.

Updates for AI Concierge now install automatically going forward.