Your listing photos already say a lot. Photo Analysis lets the AI Concierge actually look at them, room by room, so its answers are grounded in what guests can see rather than guesswork.
What it does #
The AI Concierge reads each property’s photos with a vision model and turns them into structured notes the assistant can cite when a guest asks about a space. For every property it produces:
- A short overall summary of the property based on the photos.
- A per-room breakdown across six room types: Outdoor, Amenities, Living, Kitchen / Dining, Bedrooms, and Bathrooms. For each room it records whether that room is visible in the photos, a one or two sentence visual impression, and a list of plainly visible features (for example pool, deck, hot tub, modern kitchen, fireplace).
- A per-photo description and tags for each image analyzed.
The Concierge analyzes up to the first 10 photos per property. It reads the property’s HomeRunner gallery first, and falls back to other image sources if needed.
This data feeds the Concierge’s prompt. When a guest asks “does it have a hot tub?” or “what’s the outdoor space like?” on a property page, the assistant can answer from what the photos actually show. A careful safety rule applies: the Concierge only ever cites features it can see in the photos, and never claims a feature is absent just because it did not appear in an image. Absence in photos means “not visually confirmed,” not “not there.”
For how this fits alongside the assistant’s other grounding sources, see Property Chat and the Overview.
Where to find it #
Go to HomeRunner -> AI Concierge and open the Photo Analysis tab.
At the top you choose the Vision Model used for analysis (the default is a fast, low-cost model). Below that is the analysis controls and a status table listing every published property.
How to run it #
Analyze your whole catalog #
Click Analyze All Properties. This kicks off a background batch that works through your listings a few at a time on a short timer, so it does not block your admin or hit usage limits all at once. A progress bar shows how far along the batch is, and you can Stop it at any time. Photo Analysis works for catalogs of any size.
Review and regenerate per property #
The status table mirrors the same browse-and-edit pattern used elsewhere in the plugin: a search box to filter by property title, a filter for properties still pending, and a show-all toggle, with a live visible-count so large catalogs stay manageable.
Each row shows the property’s analysis status (for example completed, processing, stale, or failed) and lets you:
- Edit to expand the row and review the rooms breakdown and per-photo notes the AI produced.
- Regen to re-run analysis for just that one property, for example after you have swapped in new photos.
- Clear to remove the stored analysis and return the property to a never-analyzed state.
The Concierge automatically notices when a property’s photos change (it tracks a fingerprint of the photo set) and marks the analysis as stale so the next batch picks it up.
How it improves guest answers #
Once a property has been analyzed, its visible-features data is woven into the assistant’s grounding so that:
- On a single property page, the Concierge can answer specific room and feature questions (“is the kitchen modern?”, “is there a private pool?”) from real photo observations.
- The assistant stays honest: it cites only confirmed features and follows its standard rule of refusing to invent details it cannot verify.
More analyzed properties means richer, more confident answers across your catalog.
Tips #
- Run a full analysis once after setup, then let the automatic stale-detection and the periodic batch keep it current.
- Re-photographed a listing? Use Regen on that row for an immediate refresh rather than waiting for the next batch.
- Watch for “failed” rows. A failed status usually means the vision response could not be read cleanly. Regenerating the row almost always resolves it.
- Photo Analysis spend shows up alongside your other AI usage. See Privacy, Data, and Cost Controls and Operator Tools.