---
title: Guesty listing missing from your website
description: "A listing you have in Guesty does not appear on your HomeRunner website. **Why this happens.** HomeRunner imports exactly the listings that Guesty exposes…"
url: "https://homerunner.io/docs/why-isn-t-one-of-my-guesty-listings-showing-on-my-homerunner-website/"
updated: "2026-10-26"
category: PMS connections and sync
---

# Guesty listing missing from your website

A listing you have in Guesty does not appear on your HomeRunner website.

**Why this happens.** HomeRunner imports exactly the listings that Guesty exposes through its Booking Engine channel. A listing appears on your website only when it is set to **Active** and **Listed** for the booking engine in Guesty.

**Units in a multi-unit complex.** Units inside a multi-unit complex are commonly not published to the booking engine individually. In that case only the parent complex gets a page, and guests book through the complex page while Guesty assigns the unit.

**Giving a unit its own page.** To give an individual unit its own page and direct booking link:

1. In Guesty, open the unit's listing and make it **Active** and **Listed** for the **Booking Engine**.
2. Wait for the next automatic sync, which runs roughly twice a day, or ask support to trigger a sync.
3. The unit then gets its own property page on your website, and that page URL is the direct booking link.

Before you list a unit individually, check in Guesty how availability is shared between the unit and its parent complex, so the same inventory is not offered twice.

**Tag filters.** If your HomeRunner connection uses tag filters (allowed or excluded tags), a listing must also carry an allowed tag to sync.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.