---
title: Guesty pet fee missing from website bookings
description: "Your Guesty pet fee does not appear on quotes or reservations made through your website. **Why this happens.** Guesty does not apply Pet-type additional…"
url: "https://homerunner.io/docs/why-doesn-t-my-guesty-pet-fee-appear-on-quotes-or-reservations-made-through-my-w/"
updated: "2026-10-26"
category: PMS connections and sync
---

# Guesty pet fee missing from website bookings

Your Guesty pet fee does not appear on quotes or reservations made through your website.

**Why this happens.** Guesty does not apply Pet-type additional fees to quotes or bookings that come through its Booking Engine API, which is the channel your website uses. In the fee's **Sync fee to channels** step, Guesty lists the Booking Engine as a channel that does not support automatic pet fee syncing. Because of this, no configuration on the website side or in Guesty will make the fee apply automatically to website bookings.

**What you can do.** Set the pet fee up as an upsell instead. Your website then offers it to guests as an optional add-on during checkout, and guests bringing a pet can select it.

1. In Guesty, go to **Pricing & policies**, then **Additional fees**.
2. Edit the pet fee and mark it as an upsell.
3. Include **BE-API** among its channels.

Set this up on one listing first and run a test quote to confirm the fee appears at checkout before you roll it out to all listings.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.