---
title: "Hostaway: Booking engine URL is not set"
description: "On a Hostaway-connected site, the booking button on a property page shows **Booking engine URL is not set** instead of sending guests to a checkout. **Why…"
url: "https://homerunner.io/docs/why-does-the-booking-button-on-a-property-page-show-booking-engine-url-is-not-se/"
updated: "2026-10-26"
category: PMS connections and sync
---

# Hostaway: Booking engine URL is not set

On a Hostaway-connected site, the booking button on a property page shows **Booking engine URL is not set** instead of sending guests to a checkout.

**Why this happens.** This is a connection setting issue. **Use hosted checkout** is turned on, but no **Booking engine URL** has been entered, so the button has nowhere to send guests. Having **Use hosted checkout** on with an empty **Booking engine URL** is the combination that produces this notice.

**What to do.** Decide where guests should book, then match the Hostaway connection settings to that choice.

**If guests should book on your own website** (using the on-site checkout page at /book/):

1. Open the Hostaway connection settings.
2. Turn off **Use hosted checkout**.
3. Save.
4. Reload a property page. The button opens your site's checkout.

**If guests should book on Hostaway's own booking engine:**

1. Keep **Use hosted checkout** turned on.
2. Find your Hostaway booking engine URL in the Hostaway dashboard under **Booking Engine**, then **Design**.
3. Paste that URL into the **Booking engine URL** field on the same connection.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.