---
title: Accounting connector mismatch on Hostaway bookings
description: If your accounting tool reads your Hostaway reservations and flags a mismatch, first confirm whether the reservation in question actually came through…
url: "https://homerunner.io/docs/why-does-my-accounting-connector-flag-homerunner-website-bookings-as-a-mismatch/"
updated: "2026-10-26"
category: PMS connections and sync
---

# Accounting connector mismatch on Hostaway bookings

If your accounting tool reads your Hostaway reservations and flags a mismatch, first confirm whether the reservation in question actually came through your HomeRunner website.

**Check the website reservations list.** In WordPress admin, go to **HomeRunner > Reservations**. If the reservation is not listed there, it was entered directly in Hostaway. In that case the mismatch is between Hostaway and your accounting tool and is not related to HomeRunner.

**No-charge bookings.** Owner stays or test bookings made through the website with no charge also appear in the website reservations list. These show no figures in the accounting tool, which is expected behavior.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.