---
title: AI assistant shows the wrong listing photo
description: "When ChatGPT or another AI assistant mentions your property, the thumbnail it shows may not match your current listing photos. **Why this happens.** The…"
url: "https://homerunner.io/docs/why-does-chatgpt-or-another-ai-assistant-show-the-wrong-photo-for-my-property-li/"
updated: "2026-10-26"
category: General
---

# AI assistant shows the wrong listing photo

When ChatGPT or another AI assistant mentions your property, the thumbnail it shows may not match your current listing photos.

**Why this happens.** The assistant chooses that thumbnail from its own image index. It does not read the photo from your page, so the image may differ from your current listing photos.

**Your page's share image.** The image your page uses when a link is pasted into Facebook, iMessage, or Slack is the first photo in the property's gallery.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.