---
title: Two accounts showing the same API key
description: "If you have two dashboard accounts open in the same browser, both windows can show the same API key. **Why this happens.** The dashboard holds one login…"
url: "https://homerunner.io/docs/why-do-two-dashboard-accounts-show-the-same-api-key-when-both-are-open-in-the-sa/"
updated: "2026-10-26"
category: API and data
---

# Two accounts showing the same API key

If you have two dashboard accounts open in the same browser, both windows can show the same API key.

**Why this happens.** The dashboard holds one login per browser profile. When you sign into a second account in the same browser, that login takes over, and any window already open keeps showing the previous account's cached information until it is hard-refreshed. The API keys for your accounts are separate and correct; the page is displaying a stale session.

**Working with two accounts at the same time.** Open the second account in an incognito window or a separate Chrome profile. Each window then shows its own key.

**Switching between accounts.** If you only need to switch, hard-refresh the page after logging into the other account.

**Note.** The dropdown in the dashboard header selects which PMS connection you are viewing inside the current account. It does not switch accounts or change the API key.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.