---
title: AI Booking Channel business identity sources
description: The AI Booking Channel publishes your business name, phone, and contact email in the property schema and llms.txt. Since HomeRunner Toolkit 3.249.20, any…
url: "https://homerunner.io/docs/where-does-the-ai-booking-channel-get-the-business-name-phone-and-contact-email/"
updated: "2026-10-26"
category: Setup and plugins
---

# AI Booking Channel business identity sources

The AI Booking Channel publishes your business name, phone, and contact email in the property schema and llms.txt. Since HomeRunner Toolkit 3.249.20, any **Business identity** field you leave blank inherits details already on your site. Each field shows a **Publishing: value (source)** caption so you can see exactly what is being published.

**Business name.** This uses the Reviews Page brand override if one is set. Otherwise it uses your site title from **Settings → General**.

**Business phone.** This uses the phone number entered in **Rank Math → Titles & Meta → Local SEO** (the **Phone Number** list), or the Reviews Page module's telephone field. If no phone is on file, the schema omits the telephone entirely. To add one, fill in Rank Math Local SEO or type a number directly in the **Business phone** field and save.

**Contact email.** This uses the first address it finds, in this order: the email in Rank Math Local SEO, the reply-to address from HomeRunner's guest-email settings, the sender address, then the WordPress admin email. If the caption warns that the address is not on your domain, type your business inbox in the **Contact email** field and save.

**Overriding a default.** Typing a value in any of the three fields always overrides the inherited default.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.