---
title: SendSquared cart recovery when a guest books
description: When a guest with an abandoned cart completes their booking on your site, HomeRunner marks the cart as recovered and notifies SendSquared to close it.…
url: "https://homerunner.io/docs/what-happens-in-sendsquared-when-an-abandoned-cart-guest-completes-their-booking/"
updated: "2026-10-26"
category: Booking engine and checkout
---

# SendSquared cart recovery when a guest books

When a guest with an abandoned cart completes their booking on your site, HomeRunner marks the cart as recovered and notifies SendSquared to close it. This stops the recovery journey in SendSquared, so the guest no longer receives recovery emails.

To avoid guests hearing from two systems at once, turn off the Conversion Kit's own built-in recovery emails when the SendSquared handoff is active.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.