---
title: "When the magic-link re-sync fails"
description: "The magic-link re-sync sends a fresh push of all your property data from HomeRunner's servers to your WordPress site. When it fails, the problem is…"
url: "https://homerunner.io/docs/what-does-it-mean-when-the-homerunner-magic-link-re-sync-fails/"
updated: "2026-10-26"
category: API and data
---

# When the magic-link re-sync fails

The magic-link re-sync sends a fresh push of all your property data from HomeRunner's servers to your WordPress site. When it fails, the problem is usually that the delivery path from HomeRunner's servers to your site is blocked. It does not mean anything is wrong with your PMS connection.

**Why this happens.** Common causes are a firewall or CDN (such as Cloudflare) that rejects the incoming requests, or an SSL mismatch between your CDN and your hosting provider.

**What you can do.** Contact support. Support can check the delivery logs to identify exactly where the block is occurring.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.