---
title: "Travel Protection and insurance add-on missing"
description: "The Travel Protection section does not appear on your site, and the insurance add-on is also gone from the sidebar. **Why this happens.** This usually…"
url: "https://homerunner.io/docs/the-travel-protection-section-is-missing-and-the-insurance-add-on-has-also-disap/"
updated: "2026-10-26"
category: Booking engine and checkout
---

# Travel Protection and insurance add-on missing

The Travel Protection section does not appear on your site, and the insurance add-on is also gone from the sidebar.

**Why this happens.** This usually means your booking widget template is a customized copy that predates the Travel Protection feature. The template needs a small update before the module can display plans.

Contact HomeRunner support to get the template updated.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.
