---
title: Travel Protection coverage cards not showing
description: "You have enabled the **Travel Protection** module in HomeRunner Toolkit, but checkout still shows the old insurance add-on as a quantity stepper, or shows…"
url: "https://homerunner.io/docs/i-enabled-the-travel-protection-module-in-homerunner-toolkit-but-my-checkout-sti/"
updated: "2026-10-26"
category: Booking engine and checkout
---

# Travel Protection coverage cards not showing

You have enabled the **Travel Protection** module in HomeRunner Toolkit, but checkout still shows the old insurance add-on as a quantity stepper, or shows nothing new. Work through these checks in order.

1. **Confirm the module is on.** If checkout shows a **Travel Insurance** list with Basic, Extended, and No insurance radio buttons but no coverage cards in the main column, the module is installed but not enabled. In WordPress, go to **HomeRunner Toolkit**, find **Travel Protection** under **Booking**, switch it on, and save. Also confirm the **Guesty Hosted Checkout** module is off, because Travel Protection stands down when that module is enabled. Then open a fresh checkout.
2. **Check whether the add-on is classified as insurance.** The module only takes over add-ons that HomeRunner already classifies as travel insurance. An add-on sold as a percentage upsell with a quantity control is not classified by default. To fix this, go to **HomeRunner Toolkit**, open **Travel Protection**, and add a plan override. Enter the add-on's exact name or its Central add-on ID, turn on **Treat as insurance**, optionally fill in a display name, provider, policy link, and description, then save.
3. **Check for Two-Step Checkout.** If **Two-Step Checkout** is enabled, the Travel Protection section appears in the second step, after the guest clicks **Continue** under **Guest Details**.
4. **Use a fresh quote.** Load the checkout by picking dates again rather than refreshing an old checkout tab.
5. **Check for a customized template.** If the section still does not appear and the insurance add-on has also disappeared from the sidebar, your site's booking widget template is a customized copy that predates this feature. Contact HomeRunner support so the template can be updated before the module can display plans.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.