---
title: Raw error message in the booking widget
description: "When a guest selects dates that are not available, the booking widget can show a raw technical error from the booking system, for example 'Track API…"
url: "https://homerunner.io/docs/guests-are-seeing-a-raw-error-message-in-the-booking-widget-when-trying-to-selec/"
updated: "2026-10-26"
category: Booking engine and checkout
---

# Raw error message in the booking widget

When a guest selects dates that are not available, the booking widget can show a raw technical error from the booking system, for example 'Track API returned a 422 Unprocessable Entity error'. Guests should never see raw system errors like this.

**What changed.** An update now catches these error responses and shows your guests a clear, friendly message instead of the technical one. This update is now live.

Still stuck? [Contact the HomeRunner team](https://homerunner.io/contact/) with your site address and what you tried, and we take it from there.